Shipping Policy
Last updated: November 14, 2026
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Every Clanteeco item is printed just for you after you place your order. Here is what to expect.
Delivery time at a glance
| Step | Time |
|---|---|
| Production (printing and quality check) | 2–5 business days |
| Shipping within the United States | 3–8 business days |
| Total, in most cases | 5–13 business days |
Business days are Monday to Friday, excluding U.S. federal holidays. During busy seasons (Black Friday through Christmas, and other major holidays) production and carriers can be slower, so please order early.
Where we ship
We ship to addresses in the United States, including APO/FPO/DPO military addresses and U.S. territories, where our print partners and carriers support them. We currently ship to U.S. addresses only.
Shipping cost
U.S. shipping is free on orders of 3 or more items. Orders of 1–2 items pay a flat $4.99 per order. Free shipping is applied automatically at checkout, no code needed, and the shipping cost is always shown before you pay. Free shipping applies to U.S. addresses only.
How orders are made and shipped
We work with Printify and its network of print partners. Your order is sent to a print facility, printed, checked, packed and handed to a carrier such as USPS, UPS or FedEx. If you order several items, they may be printed at different facilities and arrive in separate packages.
Tracking your order
When your order ships, we email you a tracking number. Tracking can take 24–48 hours to show updates after the label is created. If you have not received a tracking email within 7 business days of ordering, check your spam folder, then contact us at [email protected].
Address changes
Please double-check your shipping address at checkout. Because production starts quickly, we can change an address only before your order goes into production. Email [email protected] as soon as possible with your order number.
If a package is returned to us because the address was incorrect or incomplete, we can reship it once you pay the new shipping cost.
Late, lost or stolen packages
- If tracking has not updated for 10 business days, or your order has not arrived within 15 business days of shipping, contact us and we will work with the carrier to find it.
- If the carrier confirms the package is lost, we will reprint and reship your order at no cost, or refund you.
- If tracking shows "delivered" but you cannot find the package, please check with neighbors and your local post office first, then contact us within 30 days of the delivery date. We will open a claim with the carrier. We are not able to replace packages that are confirmed delivered to the correct address, but we will help you through the carrier's process.
Orders placed on Etsy
If you bought one of our designs on Etsy, please contact us through Etsy messages. Etsy's own purchase protection policies also apply to those orders.
Questions
Email [email protected] and include your order number. We usually reply within 2 business days.