Terms of Service

These Terms of Service ("Terms") apply to your use of clanteeco.com (the "Site") and to any purchase you make from Clanteeco, operated by Clanteeco ("we", "us", "our"). By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Who can use the Site

You must be at least 18 years old, or the age of majority where you live, to place an order. If you are younger, you may use the Site only with the involvement of a parent or guardian.

2. Made-to-order products

Every item is printed after you order it. Because of this:

• colors on your screen may look slightly different from the printed product;
• print placement and size can vary slightly from the mockup images;
• we cannot accept returns or exchanges for the wrong size, color or a change of mind. Please check the size guide before ordering. Our Refund & Return Policy explains when we replace or refund an item.

3. Orders, prices and payment

• All prices are in U.S. dollars. Taxes and shipping are shown at checkout.
• Your order is an offer to buy. We accept it when we send the order confirmation email. We may refuse or cancel an order, for example if a product is unavailable, a price was clearly wrong, or we suspect fraud. If we cancel, we refund any amount you paid.
• We try to keep product information and prices accurate. If we find an error after you order, we will contact you before shipping.
• Payments are handled by PayPal and any other payment provider shown at checkout, under their own terms.

4. Shipping

Production and delivery times are estimates, not guarantees. See our Shipping Policy for details. Risk of loss passes to you when the carrier delivers the package to the shipping address you gave us.

5. Cancellations, returns and refunds

See our Refund & Return Policy.

6. Intellectual property

All designs, text, images, logos and other content on the Site belong to us or our licensors and are protected by copyright and trademark law. Buying a product gives you the right to own and use that product. It does not give you the right to copy, resell or reproduce the design.

If you believe something on the Site infringes your copyright or trademark, email [email protected] with a description of the work, where it appears on the Site, your contact details, and a statement that you have a good-faith belief the use is not authorized. We will review and respond promptly.

7. Reviews and content you send us

If you send us reviews, photos or other content, you confirm that you have the right to share it, and you allow us to use, display and share it on the Site and our social media accounts in connection with our products. We may remove any content at our discretion. Please do not post anything unlawful, offensive or that infringes someone else's rights.

8. Affiliate program

Commission rates are shown in your affiliate account and may change; changes do not affect commissions already earned. Commissions are paid only on completed orders that are not refunded or cancelled within the refund period. We may end an affiliate's participation for spam, misleading promotion, self-referrals or other abuse.

9. Acceptable use

You agree not to misuse the Site, including by trying to break into it, disrupting it, scraping it at scale, using it for fraud, or using it in a way that breaks any law.

10. Third-party services and YouTube

The Site and our social media channels rely on third-party services, such as payment providers, Printify, shipping carriers, YouTube, TikTok, Facebook and Instagram. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.

Some of our features and content use YouTube API Services. By using them, you agree to be bound by the YouTube Terms of Service. See also the Google Privacy Policy and our Privacy Policy.

11. Disclaimers

The Site and products are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties not stated in these Terms, including implied warranties of merchantability and fitness for a particular purpose. Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived.

12. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages arising from your use of the Site or our products. Our total liability for any claim related to an order is limited to the amount you paid for that order.

13. Indemnity

You agree to compensate us for claims, losses and costs (including reasonable legal fees) that result from your breach of these Terms or your misuse of the Site.

14. Governing law

These Terms are governed by the laws of Vietnam, without regard to its conflict-of-law rules. Before filing any claim, please contact us at [email protected] so we can try to resolve the issue informally.

15. Changes to these Terms

We may update these Terms from time to time. The version posted on this page, with its "Last updated" date, applies to orders placed after that date.

16. Contact

• Business: Clanteeco
• Email: [email protected]